Full 12-month warranty.
Get in touch if you have any questions regarding delivery and the warranty.
info@thepotterypeople.co.uk
Replacement elements can be purchased through us. Just give us an email on info@thepotterypeople.co.uk
Standard Delivery
Delivery is free to all UK mainland addresses. Orders take 4-6 weeks.
Delivery will be made to the kerb side of your specified delivery address.
- Please note that this service does not include any additional assistance with moving the kiln beyond the kerb side.
- Standard delivery is the default option unless the customer specifically requests an engineer delivery.
Engineer Delivery (Optional - Additional Cost):
- If you require a more specialised and hands-on delivery experience, you can opt for our engineer delivery service.
- This premium service involves the assistance from trained engineers who will ensure the safe and precise placement of your kiln.
- Engineer delivery is available upon request and is subject to an additional cost.
- The cost of this service is variable, depending on your delivery location and specific requirements. If you are interested in this engineer delivery, please get in touch on info@thepotterypeople.co.uk
- To provide an accurate quote for this service, we will need specific details about your delivery location, such as the presence of steps, narrow entrances, gravel surfaces, and vehicle access restrictions.